Customer support agents
Answer customers on WhatsApp, your website and email at any hour. Pass the chat to your team when a person is needed. Setup guide
Custom AI agents built for your business
zdevs designs and builds custom AI agents for the jobs your business needs done: answering customers, running operations and taking action inside your systems. They work 24/7, with a human approval step for important actions.
The basics
What is an AI agent?
An AI agent is software powered by a large language model. The agent reads a request, decides what to do and takes action through tools. Examples: look up a customer, update a record, send a WhatsApp message, create a reminder.
A chatbot replies. An AI agent finishes the job. Compare "Here's how to renew a visa" with "I've asked the three employees with visas expiring this month to upload their renewals."
Read the full guide: What are AI agents?
- 01 · Understand
Reads the request
In plain language, by text or voice.
- 02 · Look up
Checks real data
Uses your systems. Never guesses.
- 03 · Plan
Proposes an action
Explains each step before acting.
- 04 · Act
Finishes the task
Acts after your confirmation and reports back.
What we build
Custom AI agents for the job you need done
Every agent we build is custom. You tell us the job, and we design the agent around your process, your data and your rules.
Your agent, built for your job
Need an agent for a task unique to your business? Describe the job. We build an agent with the right tools, guardrails and approval steps for your team.
Tell us the job ↗- 1You describe the job
- 2We design the tools and rules
- 3We build and connect your systems
- 4You approve. The agent goes live.
Common examples
Sales & lead agents
Reply to new leads in seconds, ask qualifying questions, update your CRM and book the next meeting. How sales agents work
HR & operations assistants
Find records, add staff, request documents and set reminders by chat or voice, as in our AI HR Portal.
Research & content agents
Monitor sources, pick relevant stories, write drafts and create visuals, as in our NewsAgent.
Document processing agents
Read passports, IDs, invoices and contracts with AI, extract the fields and file them in the right system.
Internal knowledge assistants
Give your team instant answers from your own policies, documents and data. No more searching through folders.
Integrations
Your agent works where your team works
We connect your custom agent to the channels and systems you already use, such as the ones below. Nobody learns a new tool.
- Website chat
- Voice
- Microsoft 365
- Google Sheets
- CRM
- ERP
- Databases
- REST APIs
- Google Gemini
- OpenAI
- Anthropic Claude
Guardrails
Safe by design
An AI agent with access to your business needs clear limits. We build them in from day one.
- Acts only through the tools we provide. No hidden access
- Asks for confirmation before changing or sending anything important
- Follows your roles and permissions for every user
- Looks up real records instead of guessing
- Usage limits and logs show every action
- Runs on your own server if you prefer self-hosting
Our process
How we build your AI agent
Discovery call
You tell us the job for the agent, the systems involved and your definition of success.
Design the tools and rules
We define what the agent reads and does, where the agent asks for approval and how the agent talks.
Build and integrate
We connect the agent to WhatsApp, email, your CRM, ERP or internal APIs, and choose the right AI model.
Test with real scenarios
We run the agent against your real requests and edge cases until the answers are reliable.
Launch and improve
We deploy, monitor conversations and improve the agent as your business grows.
Proof
AI agents we've already shipped
HR & document management
AI HR Portal
An AI assistant on chat and voice, AI document reading, and automatic expiry reminders over WhatsApp and email.
View product →AI news agent
NewsAgent
Finds stories in RSS feeds, writes SEO-ready articles, designs featured banners and sends drafts to Ghost CMS.
View product →
Blog
Learn more about AI agents
AI Agents
What Are AI Agents? A Practical Guide for Businesses
AI agents answer questions and take action inside your business. Learn what agents are, how they work, where they save time and how to roll one out safely.
AI AgentsAI Agents for Customer Support: A Practical Setup Guide
An AI support agent answers your customers at any hour and resolves routine requests end to end. Here is how to set one up and measure the results.
AI AgentsHow to Build a WhatsApp AI Agent for Your Business
Your customers already message you on WhatsApp. A well-built AI agent answers them in seconds, acts in your systems and hands over to a person when needed.
FAQ
AI agent questions
What is an AI agent?
An AI agent is software powered by a large language model. The agent reads a request, decides what to do and takes action through tools. Examples: looking up a customer, updating a record or sending a message.
How is an AI agent different from a chatbot?
A chatbot answers questions. An AI agent also acts. The agent connects to your systems, follows your business rules and finishes tasks end to end. Before any important change, the agent asks a person to confirm.
Do your AI agents work on WhatsApp?
Yes. We connect agents to WhatsApp, email, your website, Microsoft 365 and internal tools. Your team and customers use the agent where they already talk.
Is my business data safe with an AI agent?
We design every agent with role-based permissions, a confirmation step for each change and no access beyond the tools we give the agent. You also have the option to self-host the agent on your own server, as with our AI HR Portal.
Which AI models do you use?
We pick the model for the job, including Google Gemini, OpenAI and Anthropic Claude. Switching providers does not require a rebuild.
How long does an AI agent take to build?
Build time depends on the number of systems the agent connects to and the number of actions the agent takes. After a free discovery call, you get a clear scope, timeline and price.
Ready for your first
AI agent?
Tell us the job you need done. We reply within 24 hours with ideas and next steps. Prefer a fixed workflow? See AI automation.